How to reach us
Support tickets
The fastest route for anything about a specific order. Signed-in members get a tracked thread with full order history attached.
Response time
Most tickets are answered within a few hours. Order issues are prioritised over general questions.
Before you write
Have your order ID ready, it lets us look up exactly what happened without a round of back-and-forth.
We never ask for passwords
Support will only ever ask for your order ID and the public link. Anyone requesting your social media or panel password is not from our team.
Sign in to open a ticket
Tickets are tied to your account so we can see your orders and payments while we help you. Creating an account is free and takes under a minute.